Real Stories from Paradise: Why Travelers Choose Us
At Cozumel Tours Excursions, we don’t just organize trips; we craft lifelong memories. Our reputation is built on the smiles of thousands of adventurers who have trusted us to show them the true heart of Cozumel. From the vibrant coral reefs of El Cielo to the rugged beauty of the island’s East Side, our commitment to excellence is reflected in every guest experience.
We understand that your vacation time is precious, especially if you are visiting us for just a few hours from a cruise ship. That is why we prioritize punctuality, safety, and personalized service above all else. But you don’t have to take our word for it—our community of travelers speaks for us.
Below, you’ll find authentic feedback from guests who started as strangers and left as part of our island family. Discover why we are consistently rated as a top choice for authentic, professional, and unforgettable Cozumel adventures.
Posted on Tripadvisor MaryVerified MOZZAFIATO ITALIANO 🇮🇹 Tour reso fantastico dalla nostra guida Aaron. Lavoro nel turismo, in particolare sono una agente tour operator: organizzo grossi tour per le agenzie viaggio, includendo anche guide turistiche, perciò so riconoscere una guida preparata e che fa bene il suo lavoro. Aaron è stato eccellente, un bel 10/10 meritatissimo. Molto gentile sin dal primo momento, molto preparato e ci ha ben istruiti sulla storia di Cozumel, sulle tartarughe, sugli animali. Chicca finale lo snorkeling: mozzafiato!! (Abbiamo anche visto un barracuda gigante 🥹) Il pranzo ok, non molto abbondante ma tutto sommato buono. Un po’ caro il costo delle bevande, che sono da pagare direttamente allo stabilimento dove fai snorkeling… Per il resto tutto benissimo. Grazie Aaron per averci fatto scoprire e innamorare di questa splendida isola dall’acqua cristallina! Raccomandatissimo: se potete, chiedete di lui. Un ragazzo giovane che da un giro e anche di più a tanti professionisti del suo settore. Chapeaux! ⸻ 🇬🇧 English The tour was made fantastic thanks to our guide Aaron. I work in tourism — specifically as a tour operator agent — and I organize large tours for travel agencies, including tourist guides, so I know how to recognize a well-prepared guide who does their job properly. Aaron was excellent, a well-deserved 10/10. Very kind from the very first moment, very knowledgeable, and he gave us great insight into the history of Cozumel, the sea turtles, and the local wildlife. The final highlight was the snorkeling: breathtaking!! (We even saw a giant barracuda 🥹) Lunch was okay, not very abundant, but overall good. The drinks were a bit expensive, since you have to pay them directly at the place where you go snorkeling… But everything else was perfect. Thank you, Aaron, for helping us discover and fall in love with this wonderful island with its crystal-clear water! Highly recommended: if you can, ask for him. A young guy who outshines many professionals in his field. Chapeau! ⸻ 🇪🇸 Español El tour fue fantástico gracias a nuestro guía Aaron. Trabajo en el turismo — en particular soy agente de tour operador — y organizo grandes tours para agencias de viaje, incluyendo guías turísticas, así que sé reconocer a un guía bien preparado y que hace bien su trabajo. Aaron fue excelente, un 10/10 muy merecido. Muy amable desde el primer momento, muy preparado, y nos explicó muy bien la historia de Cozumel, las tortugas marinas y los animales de la zona. La guinda final fue el esnórquel: ¡¡impresionante!! (Incluso vimos un barracuda gigante 🥹) El almuerzo estuvo bien, no muy abundante pero en general bueno. Las bebidas un poco caras, ya que se pagan directamente en el lugar donde se hace el esnórquel… Por lo demás, todo perfecto. Gracias, Aaron, por permitirnos descubrir y enamorarnos de esta maravillosa isla de aguas cristalinas. Muy recomendado: si pueden, pidan por él. Un chico joven que supera, y de lejos, a muchos profesionales de su sector. ¡Chapeau!Posted on Tripadvisor Mason PVerified Exciting ATV tour Julio, our guide for the excursion, met us as arranged. Meeting point was easy to find from our cruise ship port. Julio was very knowledgeable and helpful. The atv ride was exciting, he took us to see some cool caves, over varied terrain- jungle paths, rocky tracks and through some swamps! There was also a tequila tasting thrown in! Not your average tame ATV experience! Would recommend if you're looking for an exciting excursion at a great price!Posted on Tripadvisor Karla OVerified This tour was awesome! Our guide’s name was Gerry and he shared so much interesting history about Cozumel. We also learned about tequila and sampled some excellent varieties. We had a small group which made it easy to ask questions and get to know him a little. The tour ended with a delicious authentic lunch at a local restaurant. We definitely recommend this tour!Posted on Tripadvisor Roy FVerified Cozumel Walking Tour- Carnival Jubilee Our walking tour was amazing. Our tour guide was Gerry. He was very welcoming, friendly and knowledgeable. Gerry took us to the oldest church in Cozumel that was a centerpiece to Mayan and Spanish history on the island. The Tequila tasting location was excellent. Gerry took us to a local Mexican restaurant for lunch that was authentic and welcoming. The lunch was including in the tour fare.Posted on Tripadvisor Erik KVerified Crusin' Cozumel with Tio! Fun day trip excursion with Jose (Tio!) We enjoyed the Mayan experience, snorkeling and fajitas! Jose provided outstanding customer service, was very knowledgeable, took a bunch of photos for us and gave us an amazing snorkeling experience!Posted on Tripadvisor Scenic618806Verified Fantastic Experience Carlos and his family were great tour guides. They had a great wealth of knowledge and were super friendly. The Crazy Carlos cocktail was delicious and the food that we made was the best we had was the best we had all week. The whole experience was fantastic and my 13 year old son and I had a wonderful time.Posted on Tripadvisor Margie BVerified Nice Jeep ride We took the tour with Bibi as our guide. She is wonderful! She is very knowledgeable about the Mayan culture and history of Cozumel. She is kind and personable and fun! She guided us to vendors that were honest and did not haggle and asked us all throughout the day about our preferences and wishes to make our day what we wanted. She goes above and beyond to make sure her customers are happy. We also enjoyed Luis who taught the girls in our group to snorkel. I would recommend him as a teacher for anyone! He is great! Overall it was a very pleasant day and we left feeling like we made new friends in Cozumel.Load more





